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Go on a live interactive tour of Amazon from your sofa

Ever wanted to see inside the place that provides you with exactly what was on your wish list just hours after you hit ‘buy’? Well, now you can.

Amazon has opened its doors to the likes of you and me for live virtual Q&A tours around its fulfilment centres.

Experienced tour guides from seven fulfilment centres will take visitors live to the various stations that a product passes through at Amazon.

If you have ever wondered how your Amazon order reaches your home, you can register for a live virtual tour of a fulfilment centre free of charge.

You also have the opportunity to make your tour unique by asking questions and interacting live with the tour guides.

See where your parcel goes before you receive it

Tour guides from seven of Amazon’s UK fulfilment centres – Manchester, Rugeley, Tilbury, Peterborough, Doncaster, Dunstable and Dunfermline – will walk guests through Amazon’s massive fulfilment centres where employees pick, pack and ship customer orders.

Visitors will see some of the great technology and people involved in Amazon’s UK operations. The virtual tours replace in-person tours which were paused at the onset of the COVID-19 pandemic.

Go on a live interactive tour of Amazon from your sofa
Meet the people behind your Amazon parcels

Amazon UK Regional Director Neil Travis said: “We paused public tours of our fulfilment centres when the pandemic struck but the demand for the tours is still there, so I am delighted to announce we came up with this virtual solution.

“Now, people from right across the UK – in fact from around the world – can sign up for a live virtual tour and see behind the scenes at Amazon from the comfort of their own sofa.”

Go on a live interactive tour of Amazon from your sofa
See inside Amazon and discover the sheer scale of a fulfilment centre

“In 2019, the last full year of hosting in-person public tours at our UK fulfilment centres, we welcomed more than 55,000 guests curious to see what goes on behind the scenes and the safe modern work environment we provide.

“We’ve hosted members of MENSA, the armed forces, logistics professionals and the Scouting organisation,” added Neil.

“We’ve also been used as a training area for special assistance dogs and one guest came from as far as the Philippines to look at a number of our fulfilment centres.

“We’ve even seen someone mark their wedding anniversary with a tour – but as fascinating as the tours are, I’m not sure they’re the perfect anniversary gift for every couple!”

Go on a live interactive tour of Amazon from your sofa
Amazon Robotics in action

Sign up for a free tour here. After registering, guests will be sent a link that allows them to take the tour via a PC, tablet or smartphone.

While public tours of the centres remain paused due to Covid-19, Amazon is now inviting you to join them for a virtual tour from the comfort of your own home.

And the best part is, all your burning questions can now be answered and you will able to see first-hand the magic that happens after you click buy.

This one-hour tour combines 360-degree footage, video, and live broadcasts from multiple fulfilment centres to replicate the experience of its in-person tours.

Live virtual tours are available every weekday except Wednesdays at 11.30 am and 3 pm.

Go on a live interactive tour of Amazon from your sofa
Take a peek behind the scenes

From Amazon’s world-class tour leaders to the FC Tour experience itself, the multinational technology company strives to create a fun experience, and we think you just might learn something in the process.

If you’ve ever wondered how that product in your online shopping cart gets from Amazon to you, now is your chance to see for yourself.

Even in person, the scale can be difficult to grasp. Many centres, for example, span the equivalent of 15 football fields and can hold tens of millions of items on any given day.

Amazon’s employees pick, pack, and ship Amazon customer orders at more than 175 similar facilities worldwide.

Go on a live interactive tour of Amazon from your sofa
Boxing clever with an virtual tour of Amazon

Nothing’s more important than the health and safety of employees and guests, and so Amazon made the decision to pause public fulfilment centre tours as it continues to monitor the Covid-19 situation in communities around the world.

Interested in touring a Fulfilment Centre but don’t have time to join one of our live tours? A 10-minute video tour takes you behind the scenes at some of our FCs to see what happens when you shop on Amazon. You can view this, here.

To book a live Amazon virtual tour, click here.



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